すえざわ
I think I asked something I shouldn't have at checkout (it was just a common question about the products), and the staff member reacted with a slightly unpleasant attitude. I was disappointed because I had always enjoyed going there.

Location: Japan, 〒542-8501 Osaka, Chuo Ward, Shinsaibashisuji, 1 Chome−7−1 大丸心斎橋店 9階
Dotonbori, Osaka
Dedicated Sylvanian Families shop on the 9th floor of Daimaru Shinsaibashi.
Dedicated Sylvanian Families shop on the 9th floor of Daimaru Shinsaibashi.
Sylvanian Families morino ouchi Premium is a specialist boutique for Epoch's beloved doll-house series, opened on the 9th floor of Daimaru Shinsaibashi on 12 December 2025 to mark the brand's 40th anniversary. The store stocks original goods available only at Sylvanian Families facilities, alongside the popular dolls, furniture, houses and a guaranteed-win "wakuwaku" lottery, plus cute photo spots for families. Each Premium store features its own "baby concierge" character, with the Shinsaibashi branch represented by baby panda Tyler, whose merchandise is exclusive to this location. Opening celebrations included special gift sets, a limited shopping bag giveaway and an exclusive "baby and cookie" set sold ahead of other stores. The shop follows Daimaru Shinsaibashi's opening hours and offers tax-free service on the 9th floor of the main building and 4th floor of the south annex, handy for overseas visitors. It suits families with young children, long-time collectors and anyone hunting a charming, character-led souvenir. For a delightfully nostalgic stop in the middle of Shinsaibashi, the morino ouchi Premium boutique is a small world of woodland families and tiny furniture. It is a genuinely heart-warming detour for children and grown-up fans alike.Based on 5 Google reviews
すえざわ
I think I asked something I shouldn't have at checkout (it was just a common question about the products), and the staff member reacted with a slightly unpleasant attitude. I was disappointed because I had always enjoyed going there.
Fordisneyplus
I'm not sure why the female staff with mid-length dyed hair with no glasses on had to throw back our changes on the counter today Just because we don't speak Japanese Does not mean we have to be treated like this Company should not tolerate such behaviour Please educate your staff Thank you
Fabgen W
The service wasn't that great with the staff over there when im having a trip with my fam They doesn't seem welcoming to the outsiders except their own kinds ಠ_ʖಠ
ajkp jtpgw
The young staff spoke a lot to me in English. I had a great time playing the lottery with my children. Please let me know the details of the product I want. I'm Chinese, but I still want to come here.

シルバニアファミリー 森のお家Premium 大丸心斎橋店













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