Vi Lewis
Had gone to the store, to have a look. Found few options were sold out, which was a shame but had the opportunity to get one made then and had the most helpful assistance even with the language barrier. Very happy with the experience.

Location: Japan, 〒542-8510 Osaka, Chuo Ward, Namba, 5 Chome−1−5 髙島屋大阪店 6階
Floor 6 · Namba City
Centuries-old Japanese bedding specialist inside Takashimaya Osaka, with custom pillows.
Centuries-old Japanese bedding specialist inside Takashimaya Osaka, with custom pillows.
nishikawa is a Japanese bedding brand with an extraordinary heritage dating back to 1566, making it one of the oldest sleep-specialist companies in the world. The Takashimaya Osaka store, located on the sixth floor of the department store directly connected to Namba Station, operates under the "Nemrium" concept and offers a comprehensive range of futons, pillows, mattresses, and sleep-related accessories. Trained "Sleep Masters" are on hand to provide personalised consultations, using advanced measurement equipment to analyse each visitor's sleep needs and recommend the ideal bedding. The store's services include custom-made pillows fitted on the spot after a consultation and lie-down test, mattress trials, feather futon remodelling, and one-on-one sleep counselling sessions. The Nemrium format combines a rich product range with an experiential space where customers can test and compare items before purchasing. This branch is ideal for anyone struggling with sleep quality, those seeking a genuinely Japanese bedding experience, and shoppers looking for a premium, long-lasting pillow or futon as a practical souvenir. For a truly restful night's sleep backed by nearly five centuries of expertise, the nishikawa Nemrium store at Takashimaya Osaka is a serene, knowledgeable destination in the bustling heart of Namba.Based on 175 Google reviews
No negative reviews yet.
Vi Lewis
Had gone to the store, to have a look. Found few options were sold out, which was a shame but had the opportunity to get one made then and had the most helpful assistance even with the language barrier. Very happy with the experience.
Daniel Li
try out this customized pillow. Service is excellent. The lady is very patience.
Colleen Zhang
While they didn’t have any reservations available for customizing pillows when I walked in, one of the staff members was so helpful in getting me an appointment at another location. She helped me navigate the Japanese website by translating …
Justin Yin
We just bought these pillows today and we are really looking forward to using them when we go back to the states. Tokue Nakagawa was the one who helped us and she was great.
Arthur Lim
Staff was so friendly! They helped us (3 people), make our pillows when they had the time between other customers that had reservations. Special thanks to Higuchi to helping us. All the staff were so friendly!

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