Historic bedding specialist with sleep consultations and custom pillows at Daimaru Shinsaibashi.
Nihonbashi Nishikawa is a premium bedding specialist descended from the Nishikawa house, whose origins trace back to 1615 when the first-generation Niemon opened a shop in Edo's Nihonbashi district, building on a merchant tradition begun in 1566. The Daimaru Shinsaibashi branch is located on the seventh floor of the Daimaru main building, directly connected to Shinsaibashi Station via the underground Midousuji Line, and operates as an experiential "sleep consultation" store. Certified "Sleep Masters" use cutting-edge measurement equipment to analyse each visitor's sleep concerns and recommend the ideal pillow, mattress, or futon. The store offers custom-made pillows created through a structured fitting process: consultation, height measurement, material selection, a lie-down test and adjustment, with the finished pillow ready on the same day. Additional services include mattress trials, feather futon remodelling, and one-on-one sleep counselling aimed at improving overall sleep quality. The branch is ideal for anyone experiencing sleep difficulties, shoppers seeking a properly fitted pillow, and visitors wanting to take home a genuinely useful, expertly crafted piece of Japanese bedding. For a personalised path to better sleep from one of Japan's most historic names in bedding, Nihonbashi Nishikawa at Daimaru Shinsaibashi is a calming, expert-led destination above the arcades of Shinsaibashi.
+81 6-6121-8101
Japan, 〒542-8501 Osaka, Chuo Ward, Shinsaibashisuji, 1 Chome−7−1 Main Building, 7階 Daimaru Shinsaibashi
Dotonbori, Osaka
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10 am
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday(Today)
10 am–8 pm
Sunday
10 am–8 pm
Menu information is not available at this time.
Overall Rating
5.0/5
Based on 171 Google reviews
Negative Reviews
No negative reviews yet.
Positive Reviews
Matthew Fichtel
This has been a wonderful experience getting my custom pillow fitting. It was a very relaxed consultation and I feel like I was really able to take my time and finely tailor the pillow to my exact needs. Highly recommend if you’re a picky sleeper like me!
Louisa Suen
Very good customer service. Have many options of different type of materials to adjust the density of the pillow. This is not their issue, but I would prefer if I had a friend that can speak Japanese to come with me, since I don’t speak, I …
Jewel D
Most unique and incredible experience at Nishikawa. There are certain things in life that are definitely worth spending your money on, and for me it was investing in my sleep. …
Paradise Leuta
At Nishinawa Custom Pillows, I had such a wonderful experience from start to finish. They were incredibly kind, welcoming, and patient, even though I came in last minute. The staff went above and beyond to help translate and make sure I …
Justin Yeo
I had an absolutely fantastic experience here! This shop provides truly personalized service. …