Nadia K
The location was very difficult to find, situated between the third and second floors. There were so many people standing in line, but the staff was too scarce and inefficient

Location: Japan, 〒542-0076 Osaka, Chuo Ward, Namba, 5 Chome−1−60 南海なんば駅2階中央改札口すぐ
Floor 1 · Namba City
JTB travel agency in Namba City, beside Nankai Namba Station, for package and bespoke trips.
JTB travel agency in Namba City, beside Nankai Namba Station, for package and bespoke trips.
JTB Osaka Namba Store is a branch of Japan's largest travel agency, located on the second floor of Nankai Namba Station right outside the central ticket gate. The counter handles overseas and domestic package tours as well as fully bespoke itineraries, and from April 2025 domestic flights are sold bundled with accommodation rather than as standalone tickets. Opening hours run from 11:30 to 18:30 with reception closing thirty minutes before shut, and the store operates on a reservation-preferred basis year-round. Staff can help with family holidays, couple trips, group travel and senior itineraries, and the branch is well regarded for the breadth of its package options. The location - a two-minute walk from Namba Station's Exit 4 and directly connected to Namba City - makes it a natural first stop for travellers arriving from Kansai International Airport on the Nankai Line. The store also serves as a pickup point for pocket Wi-Fi rental, adding a practical layer for inbound visitors. If you are planning travel from Osaka and want face-to-face advice from a major, reliable agency, JTB's Namba branch is handily placed and well staffed. It is particularly useful for travellers who prefer booking in person before setting off.Based on 152 Google reviews
Nadia K
The location was very difficult to find, situated between the third and second floors. There were so many people standing in line, but the staff was too scarce and inefficient
Mister J
Long queue to redeem Osaka Amazing Pass. Expect 20 minutes to 1 hour. Exchange with QR code at JTB, Namba City ( 2nd floor )
Florian DeLorean
Normally I book my own travel online, but this time I decided to go to JTB because I was going to be booking a complicated set of flights for my mother and myself, and I knew it would be a complicated booking process. Ms. Imai, the agent who helped me, was extremely capable, organized, and helpful. Even though the details of my trip were indeed complicated, she remained professional and lovely to work with. She was also very thorough in checking for all possible options to accommodate my requests. It would have been a nightmare to try to book these flights myself. It was definitely the right decision to visit this location. 😊✈️

JTB Osaka Namba Store










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